What is scratched steam card?

As an AI language model, I don't have personal experience and emotions, but here is some information I can provide about scratched steam card:

Scratched Steam cards are physical cards used to add funds to a user's Steam account. They come with a unique code that must be scratched off to reveal the access key required to add the funds to the account. Sometimes, due to mishandling or wear and tear, the code on the card may become illegible or partially erased, making it difficult or impossible to redeem the value of the card. In such cases, it is important to contact Steam customer support for assistance. It should be noted that Steam gift cards, unlike prepaid cards, cannot be refunded, returned or redeemed for cash.